Refund Policy

Webconn always makes every effort to eliminate any reported defects in the shortest time possible. In almost all cases, we can quickly and efficiently solve all the problems associated with our products and/or your environment.

For each of our packages in shared hosting and VPS, we offer a 14-Day money-back guarantee, which allows you to check all its features before a purchase is finalized carefully, and refunds will not be issued after 14-Days. We encourage you to take the opportunity to check our products freely as it will prevent many unnecessary misunderstandings. If you are unsure whether our products satisfy your expectations, we urge you to create a ticket and ask for clarification.

Since Webconn offers non-tangible and non-returnable goods, we do not issue refunds for dedicated servers, domains, and SSL Certificates once the order is finalized and the product is activated. As a customer, you are responsible for understanding this upon purchasing any item on our website.

The purchase of a product implies acceptance of all its advantages and disadvantages. Refunds on the grounds of customers believe that the product does not meet their expectations will not be issued.

Website development payment and SEO refund have some limitations as given below. Please consider your purchase carefully. If you conclude that our custom website development services/SEO does not meet your expectations, you can get a full or partial refund depending on the development progress status before the project is finished:

100% refund when the development has not started yet
50% refund when the development has been started but is finished in 50% or less of total development
25% refund when the development has been started but is finished in 75% or less of total development

Our offered services related to products cover Installation Service, Template Integration, and Priority Support. Since such services are non-tangible and non-returnable, we do not issue refunds once we start the work. Nevertheless, we assure you of the highest service quality and guarantee to try our hardest to meet your expectations.

Any questions concerning this Refund Policy may be directed to admin –AT– webconn.tech